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Scottish Building Society: Savings reviews

4.89
Based on 3,193 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

In branch service review

5
Perfect service each time I come in the branch, always helpful and provide great service over the counter. Always seen promptly. Never have to wait. Reviewed on: 14th July 2025

In branch service review

5
Staff were extremely helpful and professional - a credit to the Society. Reviewed on: 14th July 2025

Very helpful

5
Staff very friendly and very helpful. Reviewed on: 14th July 2025

Smart, welcoming, helpful

5
Made very welcome. Helpful staff. Really appreciate the service given. Reviewed on: 14th July 2025

So so extremely excellent

5
Pleasant, prompt and efficient service as always. Certainly recommend. Reviewed on: 14th July 2025

Professional, knowledgeable, courteous

5
Provided the usual excellent level of service I have come to expect from the branch. Well done. Reviewed on: 14th July 2025

Helpful, knowledgeable, professional

5
All staff gave excellent service. I am always treated with both professionalism and courtesy - full marks. Reviewed on: 14th July 2025

In branch service review

5
Supportive staff, really efficient - looking forward to the Society everts again. Reviewed on: 11th July 2025

In branch service review

5
Helpful colleagues in Edinburgh. Reviewed on: 10th July 2025

Sottish Building Society - excellent service.

5
I have had Savings Accounts with Sottish Building Society for many years now and the service from the Galashiels branch has always been excellent. Reviewed on: 10th July 2025

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