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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,198 reviews, last reviewed 10th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent rates for saving Need to make an appointment and have necessary identification so takes a while to set up. Excellent rates for savings. Friendly staff. Reviewed on: 10th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3198)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

In branch service review

5
I like the savings rates when I asked for advice, I am always met with good advice. Reviewed on: 6th June 2025

Knowledgeable, Helpful, Friendly

5
Staff provided a good understanding of products. Reviewed on: 6th June 2025

Brand new customer, so cant yet answer.

4
As an elderly person, you still operate in a user-friendly way. Reviewed on: 6th June 2025

In branch service review

5
Knowledgeable and quick customer service. Reviewed on: 6th June 2025

In branch service review

5
I'm fully satisfied with the service, Staff very helpful, defiantly recommend to a friend. Reviewed on: 6th June 2025

Excellent products and service.

5
Very informative and clear instruction, very friendly staff. Reviewed on: 6th June 2025

Helpful, great location.

5
Great rates, staff and branch location. Reviewed on: 6th June 2025

In branch service review

5
Really happy with the service received the lady was really informative and I fel like she was actually intrested. Reviewed on: 6th June 2025

Warm, Friendly, Informative

5
I had a warm and friendly experience. Reviewed on: 6th June 2025

Helpful, efficient, friendly

5
Easy to reach a human being on the telephone without lots of redirection or waiting and they have always been very helpful and well informed. Reviewed on: 6th June 2025

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