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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,198 reviews, last reviewed 10th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent rates for saving Need to make an appointment and have necessary identification so takes a while to set up. Excellent rates for savings. Friendly staff. Reviewed on: 10th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Helpful, efficient, friendly

5
Easy to reach a human being on the telephone without lots of redirection or waiting and they have always been very helpful and well informed. Reviewed on: 6th June 2025

King, Caring, Friendly

5
Natalie, very helpful, always really nice and friendly and very patients. Reviewed on: 6th June 2025

Very Good

5
Opening new account with Shirley was very helpful. Reviewed on: 6th June 2025

In branch service review

5
Nice friendly staff very helpful. Reviewed on: 6th June 2025

Professional Friendly Local

5
Face to face with firendly local staff(Troon) Branch close to my home. (Fed up with internet chat bots password usernams so local branch/staff is great) Interest rate could be better. Reviewed on: 6th June 2025

Local Fantastic Service

5
Fantastic staff always happy to help. Reviewed on: 6th June 2025

Supportive Reassuring personalised.

5
Helped support after I had been scammed from my current acc. Dawn reassured me that nothing has left my SBS account and helped comfort me during this time. Personlised service and support that you only get at SBS. Reviewed on: 6th June 2025

A Good Experience.

5
I Understand this need for appointements and it would be nice if wasn't required. Reviewed on: 6th June 2025

In branch service review

5
Very helpful explaning everything. Reviewed on: 6th June 2025

Friendly, Helpful, Relayed

5
Lost savings book organsing, replacements and mounting money. Reviewed on: 6th June 2025

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