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Shawbrook Bank: Loans reviews

Name: Loans
Rating: 4.84 (694 reviews)

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4.77

Based on 694 reviews, last reviewed 24th Oct 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025

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About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Loans reviews (694)

Review of the Shawbrook Bank, Loans:

Easy to arrange

Super easy to apply and quick answer. Great Reviewed on: 5th February 2019

Simplistic process, rapid response, no jargon.

I applied for a loan easy application. Easy to send the details required. Decision made rapid and funds in account. So easy. Reviewed on: 5th February 2019

Stressless

Straight forward and easy application process. Decision given quickly and money in bank within 48 hours. Well done Shawbrook would definitely be my first choice again Reviewed on: 5th February 2019

very easy and quick process

everything was explained thoroughly and in a non rushed manner giving me time to consider, a competitive offer too, very happy with this company Reviewed on: 5th February 2019

EASY, QUICK TRANSACTION

I HAD MY LOAN SORTED OUT WIHTIN DAYS, QUICK AND EASY TRANSACTION. RECOMMENDED Reviewed on: 5th February 2019

Service like it should be

Shawbrook are completely different to the high street banks. Personalised service, fair rates and excellent customer management. Would use again! Reviewed on: 5th February 2019

Loan

Fantastic professional experience from start to finish . Experts at delivering excellent customer service at pace using digital technologies . Reviewed on: 5th February 2019

Easy excellent service

I had no difficulty applying to Shawbrook for a loan and staff were so helpful and explained everything clearly so I knew exactly what I was getting into a year on and all is going well . Reviewed on: 5th February 2019

Excellent experience

Great customer service, ease of application and speed of service. No hesitation in recommending Reviewed on: 5th February 2019

Great customer experience

The staff did what they said they would do and were prompt in responding to my request. They were friendly and supportive. They were open with information. Reviewed on: 5th February 2019

Straight forward and easy to apply with quick decision.

From first hearing of Shawbrook to receiving the loan into my bank account I was impressed with their no fuss straightforward application process and customer friendly approach. I wouldn’t hesitate to recommend Shawbrook to family and friends. Reviewed on: 5th February 2019

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