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Shawbrook Bank: Loans reviews

4.78
Based on 694 reviews, last reviewed 24th Oct 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025
A Knight 's avatar
A Knight

About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Loans reviews (694)

Review of the Shawbrook Bank, Loans:

Excellent

5
Excellent customer service very professional and efficient and polite Reviewed on: 5th February 2019

Easy and Quick

5
The experience was quick, easy and no hassle. Loved my experience Reviewed on: 5th February 2019

Loan

5
Very good company for loans would recommend to anyone Reviewed on: 5th February 2019

Berry likely to recommend shawbrook to anyone in need of financial help

5
Shawbrook was so easy and simple after application for a loan there was no complications they are very easy to talk to and understanding. The money was in my account within 24 hours. Reviewed on: 5th February 2019

Good Company

5
Very easy to deal with and they don't keep you waiting for decision. My wife and I have been customers for a number of years now and have always found them easy to deal with. I would recommend them. Reviewed on: 5th February 2019

Great company

5
After taking out a couple of shaw brook loans I am more than satisfied with their service. Good rates, friendly staff, and not bombarded with junk emails and marketing letters. Would definitely recommend Reviewed on: 5th February 2019

Fast, friendly, and very efficient.

5
I found the application process very user friendly and got a quick decision, a great rate, and a fast transfer of funds. Would recommend to anyone looking for a loan. Reviewed on: 5th February 2019

Super quick decision

5
I applied through a credit search site and was amazed how simple the process was. The decision and payment was with in a couple of days. Would definitely recommend to anyone. Reviewed on: 5th February 2019

Quick and easy loan

5
I had never heard of Shawbrook but they got me a home improvement loan quickly and easily. Refreshingly straightforward. Reviewed on: 5th February 2019

Quick and excellent service, found best deal for my needs

5
Quick and simple, excellent customer service and good communication Reviewed on: 5th February 2019

Thorough and swift service

5
The application was handled through experian. It was good to know the likelihood of being able to borrow. We needed additional funds for our building project. The case was dealt with in a timely and thorough manner. Reviewed on: 5th February 2019

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