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Shawbrook Bank: Loans reviews

Name: Loans
Rating: 4.84 (693 reviews)

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4.79

Based on 693 reviews, last reviewed 21st Mar 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025

Latest lowest rating:

1

Bad customer service I requested to settle my loan , was sent a letter indicating the final balance and bank account details for sending transfer to . The money was sent a... Read more Reviewed on: 14th February 2024

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About this product

Shawbrook Bank Loans reviews (693)

Review of the Shawbrook Bank, Loans:

Great rate

Application easy great rate hassle free funds transferred quick Recommend to friends Reviewed on: 5th February 2019

Shawbrook Bank Are Amazing!

Shawbrook Bank have a simple process in place in order to process your loan application, it is uncomplicated and easy to use. I have two loans with Shawbrook Bank, and each time I have had dealings with their Company and staff members it has been professional, friendly and extremely fast results. I would not hesitate to recommend them to family and friends, and indeed have already done so. Reviewed on: 10th February 2019

Great service

Very helpful and easy process when applying Reviewed on: 10th February 2019

Great loans company

Arranging a loan was quick and easy and customer service was excellent. Would definitely recommend. Reviewed on: 9th February 2019

Loans that suit you

A bank that helps and understands Reviewed on: 9th February 2019

Hassle free

Very easy transaction coupled with excellent cutomer service Reviewed on: 9th February 2019

Good offers

Fast and friendly easy to use and good prices Reviewed on: 9th February 2019

Simple , easy and straight forward

I applied for a loan and in no time fund were available. No complicated procedure. Reviewed on: 9th February 2019

Why I chose Shawbrock Bank

Getting back on your feet financially can be a hard time for a lot of people. Over the past couple of years my credit rating had suffered and I had found it difficult to obtain a personal loan even though I knew I could make the payments. I contacted Shawbrook Bank and submitted my application which was accepted. Over the last 24 months my credit rating has improved from poor to very good and I can only thank Shawbrook for this and allowing me to consolidate a very high interest loan which I managed to pay off freeing up additional funds so that I could manage my finances and get back on track. I would recommend Shawbrook Bank to any my friends who maybe experiencing a similar situation as I did. They certainly had faith in me and as a result of this I have been able to make my re-payments at a level I can comfortably afford as well as get my credit rating up to where I wanted it. I have always found the staff at Shawbrook Bank very approachable and professional and I have never had to wait with music on hold for a long time which drives most people crazy! Overall my experience with Shawbrook Bank has been a good and trouble free one. I wish them all the very best for the future and thank them for changing my life for the better when I needed the help. Reviewed on: 9th February 2019

Very poor customer service

Shawbrook are keen to lend you money but their back up customer service is very poor. In last two months I have emailed them 3 times and still not received any reply. Reviewed on: 9th February 2019

spot on

I can't fault them, it was so quick, easy and hassle free! Reviewed on: 9th February 2019

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