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Shawbrook Bank: Loans reviews

4.79
Based on 693 reviews, last reviewed 21st Mar 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

Bad customer service I requested to settle my loan , was sent a letter indicating the final balance and bank account details for sending transfer to . The money was sent a... Read more Reviewed on: 14th February 2024
Paul M's avatar
Paul M

About this product

Shawbrook Bank Loans reviews (693)

Review of the Shawbrook Bank, Loans:

Excellent

5
Excellent customer service very professional and efficient and polite Reviewed on: 5th February 2019

Easy, fair and friendly

5
Quite the best experience in getting a loan from any bank in my experience. Why i didn't use them in the past instead of my bank, is still a mystery to me. Although i have no need for any more loans at present, i would not hesitate to use them in the future or recommend them to others. Reviewed on: 8th February 2019

Very quick and friendly

5
Very quick and easy to understand very nice people to deal with wouldn't go anywhere else Reviewed on: 8th February 2019

Simple to arrange

5
Simple to arrange and loan arrived swiftly Reviewed on: 8th February 2019

Top class service.

5
Easy process to go through, great customer service. Reviewed on: 8th February 2019

Excellent

5
Very efficent all done in very little time. Shawbrook Bank has a very big thumbs up from me. I would recommend them for sure. ☆☆☆☆☆ Reviewed on: 8th February 2019

Very Helpful

5
Shawbrook Bank provided a very professional service. Easy to complete loan application. Very friendly and helpful customer service team Reviewed on: 8th February 2019

Car finance sorted!

5
Quick easy and efficient. Money available promptly and hassle free. Highly recommendable experience. Reviewed on: 8th February 2019

Easy to use

5
Website easy to use and very quick Reviewed on: 8th February 2019

Simplicity

5
A very easy application process and excellent customer service Reviewed on: 8th February 2019

Last hope

5
I tried loads of banks, even my own bank for a personal loan but all except shawbrook let me down, they took a chance on me and it's worked out with no problems at all, thanks shawbrook bank. Reviewed on: 7th February 2019

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