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Shawbrook Bank: Savings reviews

4.87
Based on 2,755 reviews, last reviewed 19th Apr 2026
80% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026
H R Dhokia's avatar
H R Dhokia

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2755)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

5
Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Easy to understand when contacting customer service

5
Easy to understand when contacting customer service Reviewed on: 18th February 2026

I am very happy with contact and investments.

5
I am very happy with contact and investments. Reviewed on: 15th February 2026

Very straightforward procedures

5
Very straightforward procedures and responsive to queries. Reviewed on: 15th February 2026

Good FR ISA rates and easy re-investment

5
I have had fixed rate cash ISAs with Shawbrook for many years paying good rates and easily re-invested on maturity Reviewed on: 11th February 2026

The whole process was very straightforward and every...

5
The whole process was very straightforward and everything went smoothly without any problems. Reviewed on: 10th February 2026

Good Customer service

4
Any queries have been dealt with promptly and effectively Reviewed on: 9th February 2026

Good rate of interest, easy to access account and mo...

5
Good rate of interest, easy to access account and most important, I can speak to an advisor by telephone when I need to. Reviewed on: 7th February 2026

Very helpful when you ask a question online

5
Very helpful when you ask a question online Reviewed on: 6th February 2026

I have ISA savings accounts with Shawbrook Bank and...

5
I have ISA savings accounts with Shawbrook Bank and have found their online platform very user‑friendly. All account requests and queries are processed within 24 hours, which makes managing my savings straightforward and efficient. Reviewed on: 5th February 2026

Quite good - not the easiest website to negotiate if...

4
Quite good - not the easiest website to negotiate if you have more than one account but on the whole good once you have got used to it. Reviewed on: 3rd February 2026

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