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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Shawbrook Bank provide excellent fixed term ISA rate...

Shawbrook Bank provide excellent fixed term ISA rates, which I have used for a couple of years. Reviewed on: 16th April 2025

nice and polite, no waffle.

nice and polite, no waffle. answered the question when i had to phone them. online simple to use. Reviewed on: 16th April 2025

Competitive rate with good customer service.

Competitive rate with good customer service. Reviewed on: 16th April 2025

Very good and responsive website application process.

Very good and responsive website application process. Reviewed on: 16th April 2025

Good for lazy isa users

Reason I prefer shawbrook is they don't penalise you for being loyal, you can still get decent interest rates without having to transfer your isa Reviewed on: 16th April 2025

Online account is easy to use and the customer servi...

Online account is easy to use and the customer service is second to none Reviewed on: 16th April 2025

Generally one of the top rates available for savings.

Generally one of the top rates available for savings. Very secure app. Reviewed on: 16th April 2025

So pleased to have found Shawbrook

I found it so easy to open an account and their good service carried on throughout. Reviewed on: 16th April 2025

No fuss banking

Easy to use portal and message system. Competitive products and straightforward banking. Reviewed on: 16th April 2025

I have been saving with Shawbrook for about 9 years.

I have been saving with Shawbrook for about 9 years. The interest rates are always competitive plus I have found the online service easy to navigate. I especially like the monthly options on Cash ISAs which not all providers offer. Reviewed on: 16th April 2025

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