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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Shawbrook Bank have given me excellent service

I have been a customer of Shawbrook for many years and have given excellent service ---if i have a query necessary -they have always helped me on the telephone. Reviewed on: 24th March 2025

Rates are always clear and competitive.

Rates are always clear and competitive. On line service clear, precise and easy to understand. Reviewed on: 24th March 2025

Outstanding Service and products

As a new customer all my questions were answered efficiently and politely by customer service representatives who spoke clearly and did not make me feel uncomfortable or anxious especially as a senior citizen who didn’t grow up with computers. Reviewed on: 24th March 2025

Good efficient service

Good efficient service backed by very competitive interest rates. Reviewed on: 24th March 2025

Easy to open and use account online.

Easy to open and use account online. Very good interest rates, Reviewed on: 24th March 2025

Great rates, good choice of savings accounts with ea...

Great rates, good choice of savings accounts with easy applications online, and clear communications make Shawbrook a safe place to stash my cash. Reviewed on: 23rd March 2025

Good telephone service and improved website

Good telephone service and improved website Reviewed on: 23rd March 2025

Hassle Free Banking !

No problems with this organisation and all has been straight forward banking. Reviewed on: 23rd March 2025

Very helpful staff, best value on isa interest

Very helpful staff, best value on isa interest Reviewed on: 23rd March 2025

No surprises

Saving means planning for the future, with no surprises, and efficient feedback. Reviewed on: 23rd March 2025

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