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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Professional and competitive.

Professional and competitive. A great service and friendly staff when you need to speak to someone. Easy to log in and to understand. Interest rates are competitive.a good choice of savings. Reviewed on: 20th March 2025

Excellent service all round.

Excellent service all round. The app is very user friendly and comprehensive in the information it offers. Reviewed on: 20th March 2025

Unfailingly helpful and great products.

I have been with Shawbrook for 11 years now and they have always provided exceptional customer service. It has been responsive, swift and has produced excellent results. I have been in touch by email, in writing and on the phone and they have been unfailingly proactive. The last time, however, when I was transferring an ISA in, I did have trouble finding the relvant phone number on the website. Reviewed on: 20th March 2025

Easy to access with good interest

Easy to access with good interest Reviewed on: 20th March 2025

Top bank

Very happy with results. Happy with products Reviewed on: 20th March 2025

Excellent on so many levels

Easy to set up. Simple to invest. Straightforward communication. Regular updates. What more could you ask? Reviewed on: 20th March 2025

Easy to use website.

Easy to use website. All process well explained. Good savings rates always offered. Reviewed on: 20th March 2025

Highly recommended for savers

Easy to use. Good value savings products. Great customer service with speaking to a real person always possible. Reviewed on: 20th March 2025

Shawbrook was recommended

Shawbrook was recommended by a friend’s financial adviser, and I have set up two accounts from their wide range of products. Easy to access, and good rates. Reviewed on: 20th March 2025

Good interest rates plus easy online access.

Very good interest rates plus easy online access. I have recommended to family member who has subsequently opened account with Shawbrook. Reviewed on: 20th March 2025

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