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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Best interest rate 2 years running.

Best interest rate 2 years running. And customer service is good. Reviewed on: 20th March 2025

My positive experience with Shawbrook

I have held a number of fixed rate and easy saver accounts with Shawbrook. If they increase their savings rates even for easy access it is easy to upgrade. They often seem to offer the best rates on the market. It is easy to give maturity instructions for savings too. Reviewed on: 20th March 2025

A bank with good rates.

Shawbrook has a good website ans is easy to use. Reviewed on: 20th March 2025

The best online bank

I've had savings held with Shawbrook bank for a number of years now and can honestly say they are quick to respond to queries, friendly & polite, have great interest rates and wouldn't hesitate to recommend them Reviewed on: 20th March 2025

Account Opening Difficulties.

Switch of way to confirm bank details from where funds forwarded to Shawbrook has its problems and difficulties unless you use a mobile banking app. Came in whilst I was opening a third account. Despite accepting my new deposit from the same bank as the previous two these details were not initially accepted. Took several days to resolve. Also 2 people holding individual accounts with Shawbrook cannot use the same internet account. Following amendments recently introduced. Reviewed on: 20th March 2025

Good service and competitive interest rate

Good service and competitive interest rate Reviewed on: 20th March 2025

Very professional staff, always happy to help.

Very professional staff, always happy to help. Easy access to my accounts Reviewed on: 20th March 2025

Good service always, reply enquiry quick.

Good service always, reply enquiry quick. Reviewed on: 20th March 2025

I love their fixed rate bond products because of the...

I love their fixed rate bond products because of the options and intetest on a monthly basis comes through like clockwork Reviewed on: 20th March 2025

Shawbrook reviy

Knowledgeable response to queries. Pleasant attitude. Good advice. Reviewed on: 20th March 2025

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