Write a review

Go to business site

Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

View other Shawbrook Bank products

4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

Read all reviews See your review

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Loyalty far from rewarded

We got a worse rate as existing customers to what new customers get added to the situation that we were very ill at the time. Shawbrook were very inflexible and beurocratic. Had previously been good but experience was upsetting and stressful. Reviewed on: 20th March 2025

Online Banking

Only used online. Very easy and straightforward. Chosen because they offer some of the best interest rates Reviewed on: 20th March 2025

Good rates and easily managed.

The initial account was easy to set up and the interest rate was very competitive. I have switched accounts a couple of times to get a better rate and the process was easy. Reviewed on: 20th March 2025

Brilliant customer service and great interest rates

Brilliant helpful and knowledgeable staff. Great interest rates and very secure website. They have been proactive in raising easy access interest rate over the years when bank rate rose, whereas other banks have not. Highly recommend them. Can’t fault them. Reviewed on: 20th March 2025

Top drawer service

Excellent service online and on the phone. Sorted out an issue I had with my ISA. Slick easy to navigate their website. Keep up the good work. Reviewed on: 20th March 2025

Friendly, easy to use and good savings rates

My experience with Shawbrook Bank has always been positive, with all of my accounts - easy access, fixed term and ISA. My only reservation is that your savings rates were among the best but have recently been good but not the very best. They still beat the high street banks by a country mile, of course. Reviewed on: 20th March 2025

I have always received good service and above averag...

I have always received good service and above average interest rated Reviewed on: 20th March 2025

Good rates for savings.

Good rates for savings. Always competitive. Reviewed on: 20th March 2025

Professional and friendly bank

Always responds quickly to questions. The website is so easy to use and the rates are very competitive. The interactions we have had are always professional. Reviewed on: 20th March 2025

No problems

Easy to set up any investment - everything was straightforward . Reviewed on: 20th March 2025

Do you have a different Shawbrook Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Junior Instant Access Savings
from Nationwide 0.00 from 0 reviews
Instant Access Savings
from Nationwide 4.45 from 33 reviews
Savings
from Chetwood Bank 4.59 from 748 reviews

Want to see more from Shawbrook Bank?

Loans
from Shawbrook Bank 4.59 from 694 reviews
Mortgages
from Shawbrook Bank 3.02 from 10 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub