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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2757 reviews)

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4.81

Based on 2,757 reviews, last reviewed 11th Jun 2026

97% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Very Pleased.

So far I am pleased with the product that I have invested in, the returns are much greater than my previous provider. Reviewed on: 10th March 2024

Shawbrook offer excellent customer service

Very happy with the excellent customer service. All my fears allayed about going digital. You can actually speak to a real person should you need to. Shawbrook offer competitive saving rates and stay in regular touch regarding changes to terms and conditions. Reviewed on: 10th March 2024

A easy experience all round with no problems

A easy experience all round with no problems Reviewed on: 10th March 2024

Very easy to manage online and good interest rates

Very easy to access & manage online, and consistently provide amongst the best interest rates across a range of products. Reviewed on: 8th March 2024

THANKS FOR YOUR HELP

I have found the customer service at Shawbrook to be very helpful. They give their time very patiently and take their time to give clear explanations. Reviewed on: 8th March 2024

Excellent services

No problem setting up the account Reviewed on: 8th March 2024

Very helpful, a positive experience when I rang.

Very helpful, a positive experience when I rang. All hassle free and very helpful and efficient. They do what they say they are going to do. Reviewed on: 7th March 2024

Very profesional service

Very easy to contact Shawbrook when I had a query no queuing for ages on the phone, very helpful and concern answered quickly, the interest is better than most and easy to set up a monthly interest payment Reviewed on: 7th March 2024

top rate isa thank you.

top rate isa thank you. no trouble Reviewed on: 5th March 2024

Great Savings Account for Beginners

Shawbrook was my first savings bank. They provide reliable service, quick customer service and a simple, effective user interface. Reviewed on: 5th March 2024

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