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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.809468258950216450 (2757 reviews)

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4.81

Based on 2,757 reviews, last reviewed 11th Jun 2026

97% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

been with them a few years, great rates as always .

been with them a few years, great rates as always and no problems, touch wood. Reviewed on: 26th February 2024

Excellent online savings application and service

Excellent online application for savings and easy money transfer but also with very good customer service advisor available on telephone for quick reassurance . Reviewed on: 26th February 2024

Savings rates good

Savings rates good, joint accounts possible, access to savings reasonable Reviewed on: 26th February 2024

Excellent rates and service.

Excellent rates and service. First time used this bank and not disappointed Reviewed on: 26th February 2024

Excellent service.

Excellent service.the rate they offer are very good.telephone service is very good.you won’t hold for long to speak with them. Reviewed on: 26th February 2024

Friendly and thorough customer service

Having been almost scammed by a rogue person claiming to be Shawbrook (he used a name Daniel Thomson with email address [email protected]) I double checked online email addresses and telephone numbers for Shawbrook. I then contacted customer services and spoke to a lovely advisor called Yetunde. She was so helpful and explained all the security and further measures taken to set up an account with them. I successfully went on to take out a savings account with them at a good rate and am very happy with their service. Reviewed on: 26th February 2024

High Quality Cash ISA Provider

Set up a Cash ISA with Shawbrook Bank in September 2023. The fixed rate was very competitive and it was easy to set up the account. I would use Shawbrook Bank again if their rates remain competitive. Reviewed on: 26th February 2024

Best rate on the market.

ISA Savings easy to set up and a great rate. Reviewed on: 26th February 2024

Excellent rates and service

Excellent rates and service, very easy to contact Reviewed on: 26th February 2024

'Does what it says on the tin' - and I thought a syn...

'Does what it says on the tin' - and I thought a synthesis would be long enough. Reviewed on: 26th February 2024

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