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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2755 reviews)

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4.87

Based on 2,755 reviews, last reviewed 19th Apr 2026

90% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2755)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Competitive savings interest rates.

Competitive savings interest rates.Good customer service.Excellent online facilities Reviewed on: 26th February 2024

Easy access.

I have a savings account, everything is easy to do online Reviewed on: 26th February 2024

Best Banking Online Experience

Easy to set up; everything worked first time with no teething IT issues which is unlike my other online banking experiences - cant recommend more highly Reviewed on: 26th February 2024

Easy easy to use on-line - very competitive rates

Easy easy to use on-line - very competitive rates supporting savers due difficult times. Well done Shawbrook Reviewed on: 26th February 2024

Investment made easy

Very easy to invest with them the whole process was simple from the start Reviewed on: 26th February 2024

Always had good.service

Always had good. Customer service. Eastport to contact by phone. Reviewed on: 26th February 2024

Straight forward no hassle customer service

Straight forward no hassle customer service Reviewed on: 26th February 2024

The Ronseal Bank - Does Exactly What It Says On The Tin

Initial sign up for the savings and ISA accounts was simple, straightforward and fast after all the security checks, with just the right balance of online application and personal interaction. Updates, interest payments and withdrawals happen as they should with no drama. Communications are limited (via text or email) to those advising of new, higher featured products and services, nothing spurious or intrusive. Would definitely recommend. Reviewed on: 26th February 2024

Good rates and great service!

Shawbrook consistently offer the best savings rates. I've also had excellent customer service when dealing with my late husband's investments, and when I made a mistake on my own savings. I can highly recommend them. Reviewed on: 26th February 2024

good all round service, easy to navigate the website...

good all round service, easy to navigate the website, good products, customer service excellent, knowable ,friendly staff. Reviewed on: 26th February 2024

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