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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Good fixed rate no issues with service

5
Good fixed rate no issues with service Reviewed on: 16th January 2026

Easy to operate accounts

5
Easy to operate accounts good customer support Reviewed on: 16th January 2026

Shawbrook is the easiest bank I have ever worked with!

5
My experience of Shawbrook has been excellent, it is easy to access online, good rates of interest, no administrative issues and just one of the easiest banks I have ever worked with. I can't say anything negative about it! Reviewed on: 16th January 2026

A positive review of Shawbrook Bank

4
Simple to use web site. Interest rates are good although there are better rates available lately but this must be considered with what are customer services like. Pointless having top interest rate with rubbish customer services! So, all in all I would recommend. Reviewed on: 16th January 2026

Easy to invest, good investment rates and very secure.

5
Easy to invest, good investment rates and very secure. Have recommended Shawcross Bank to my son who now invests with you. Reviewed on: 16th January 2026

Slick and easy

5
Slick and easy to use your systems, and good Cash Bonds rates. Reviewed on: 16th January 2026

Very efficient and clear.

5
Very efficient and clear. Contact with them was easy and reception was friendly and helpful. Reviewed on: 16th January 2026

I like that you can do everything online, but when I...

5
I like that you can do everything online, but when I have had to phone, the staff are courteous and helpful. Reviewed on: 16th January 2026

offer persistently good savings rates

5
offer persistently good savings rates Reviewed on: 16th January 2026

Easy to set up account , no hassle.

4
Easy to set up account , no hassle.im not pressured and rate of interest good Reviewed on: 16th January 2026

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