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Shawbrook Bank: Savings reviews

4.81
Based on 2,757 reviews, last reviewed 11th Jun 2026
97% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026
PAUL's avatar
PAUL

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

excellent customer service by phone

5
Easy setting up accounts. customer service phone answered quickly Reviewed on: 26th February 2024

So easy, fast, simple, reliable, helpful

5
So easy, fast, simple, reliable, helpful Reviewed on: 26th February 2024

Very user friendly , efficient online systems.

5
Very user friendly , efficient online systems. Communication is excellent. Upgradung accounts to better interest rates proactively prompted and very easily done. Can’t fault them. Reviewed on: 26th February 2024

Provided you have a UK bank account and a mobile, op...

5
Provided you have a UK bank account and a mobile, opening and operating an account could not be simpler. And the monthly interest is welcome Reviewed on: 26th February 2024

Both myself and my wife opened Easy Access and ISA a...

5
Both myself and my wife opened Easy Access and ISA accounts with Shawbrook, the staff were extremely helpful regarding the questions whilst opening the accounts on line - any questions were answered very courteosly and professionally, we could not ask for more.The rates that we have on our accounts are very good, so all round 10 out of 10 from ourside Reviewed on: 26th February 2024

Savings review

5
Easy to set up … excellent interest rate Reviewed on: 26th February 2024

Always there to help when needed even though most ac...

5
Always there to help when needed even though most activity is digital. It 's nice to be able to talk to real people. Their online security is also very good. Reviewed on: 26th February 2024

Very helpful and efficient customer service

5
Very helpful and efficient customer service Reviewed on: 26th February 2024

Good rates, easy to use website site

5
Good rates, easy to use website site Reviewed on: 26th February 2024

Top bank!

5
Easy to set up and great interest rates! Reviewed on: 26th February 2024

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