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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Hard worker

The team are all excellent thank you all. Reviewed on: 15th January 2026

Very competitive rates on there isa's.

Very competitive rates on there isa's. It has been easy to invest with good information on products. Reviewed on: 15th January 2026

Quality online experience, but when you need to spea...

Quality online experience, but when you need to speak to a real person they are helpful, knowledgable and brilliant. Reviewed on: 15th January 2026

Easy to set up account.

Easy to set up account. Good communication received. Very competitive rates. Reviewed on: 15th January 2026

Professional and clear communications.

Professional and clear communications. Reviewed on: 15th January 2026

Good interest rates, and easy to use website.

Good interest rates, and easy to use website. Better than some others! Reviewed on: 15th January 2026

Great savings provider

Have used Shawbrook bank many times over the years. They always offer competitive savings rates and have an excellent customer service Reviewed on: 15th January 2026

Straight forward and easy to navigate portal.

Straight forward and easy to navigate portal. Highly recommend. Reviewed on: 15th January 2026

Excellent saving rates.

Excellent saving rates. Excellent customer service . Reviewed on: 15th January 2026

Does what it says on the packet!

Clear choices with good rate of interest. Able to get money out when due without difficulty Reviewed on: 15th January 2026

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