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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Online ease

Easy to access on line also excellent help when I phoned up regarding the maturity of a bond Reviewed on: 15th January 2026

My isa move was seamless I had few calls with cust s...

My isa move was seamless I had few calls with cust services and it was all good Reviewed on: 15th January 2026

I am very happy with shawbrook service.

I am very happy with shawbrook service. It was made easy to open my accounts which i chose because of the exellent savings interest rate. I have every confidence in the company. I hope to do more business with them in the future. Reviewed on: 15th January 2026

Very straightforward and friendly

Very straightforward and friendly Reviewed on: 15th January 2026

good customer service, quick and easy account openin...

good customer service, quick and easy account opening process Reviewed on: 15th January 2026

Great company

Always competitive products and feel secure to invest with them. Originally heard of them on MSE Reviewed on: 15th January 2026

Polite, efficient telephone support

The telephone support has always been polite, efficient and well-informed. The support was particularly good when I had to deal with a bereavement. The savings rates were also competitive. Reviewed on: 15th January 2026

Great savings products to suit all needs

Great savings products to suit all needs Reviewed on: 15th January 2026

Great Products

Good interest Rates online payments good Reviewed on: 15th January 2026

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