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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Good rate of interest and easy to open and operate a...

5
Good rate of interest and easy to open and operate an account. Reviewed on: 15th January 2026

easy and simple

5
It was very easy to set up and all the information I needed was provided. I would definitely recommend to friends Reviewed on: 15th January 2026

Friendly and professional

5
They have always provided a friendly professional service. Reviewed on: 15th January 2026

Good products, clear and easy to read Product Inform...

5
Good products, clear and easy to read Product Information, easy to navigate web site, very good customer experience when I have called in, very competitive product range Reviewed on: 15th January 2026

New customer

5
Easy to open account, and quick response from any queries raised. Reviewed on: 15th January 2026

Brilliant Company to invest in.

5
Brilliant Company to invest in. Easy to view all your investments, as well as new bonds etc coming out. Quick and efficient at completing any new investment. Always able to speak to somebody if there is a problem with online investing. Reviewed on: 15th January 2026

Initially we had a problems proving our identities w...

5
Initially we had a problems proving our identities when making applications for ISAs however after contacting Shawbrook they very quickly got our ids sorted out. Reviewed on: 15th January 2026

Great great in every way.

5
Great service, great choice of accounts with great rates of interest. Reviewed on: 15th January 2026

Will use again.

5
On line ISA: Excellent rate, accepts dual nationals, clear website, deposit went in straight away. Perfect. Shawbrook is among the sites I will always check when I want to open an account. Does exactly what it says on the box. Reviewed on: 15th January 2026

Great customer service

5
Very easy to use and the customer service team are helpful Reviewed on: 15th January 2026

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