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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Since I put funds into one of your accounts, you hav...

Since I put funds into one of your accounts, you have kept me uptodate every time. Reviewed on: 15th January 2026

Very good in all aspects, From interest rates custom...

Very good in all aspects, From interest rates customer services, Always been able to help whatever the problem i might have had and quick response. Reviewed on: 15th January 2026

Customer Friendly Bank

Good saving rates and good customer services Reviewed on: 15th January 2026

Shawbrook for my savings - YES!

Really easy to use the web site to start a new savings account and then it is at a really competitive interest rate too. Excellent telephone customer help line with a quick response if any guidance is needed. Reviewed on: 15th January 2026

Nothing is too much trouble.

Whenever I have had a problem which with my brain it happens a lot. I am always looked after by helpful staff when I ring. I had a slight stroke last year so it is on my records. Nothing is too much trouble for them. Reviewed on: 15th January 2026

Excellent Rates & Service

I have had several Accounts with Shawbrook over the years and their service and interest rates have always been excellent. Very easy and straight-forward to deal with. Reviewed on: 15th January 2026

Shawbrook needs a mobile app for logging on to your...

Shawbrook needs a mobile app for logging on to your account Reviewed on: 15th January 2026

It was easy to set up my account and send the deposit.

It was easy to set up my account and send the deposit. I haven't had cause to be in contact since. Intrets rate is going down but it is the same for other providers Reviewed on: 15th January 2026

Easy online savings

Easy to open online savings account with a good rate of interest Reviewed on: 15th January 2026

my fixed rate cash isa

I have recently opened my fixed rate cash isa back in August and the interest rate was the best in the network. I can see easily each month the interest that my money has accrued. The log in is always easy, I haven't had any issues or concerns with trying to access my account. Reviewed on: 15th January 2026

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