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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Only reason I gave Shawbrook four stars is simply be...

Only reason I gave Shawbrook four stars is simply because it is only an online experience. Saying that it was easy to use their website and a follow up email was always sent for confirmation of my actions. Reviewed on: 15th January 2026

always great customer service and respond quickly to...

always great customer service and respond quickly to any enquiries. Reviewed on: 15th January 2026

Very straightforward

Easy, convenient and reliable. Monies received promptly and regularly, easy to see funds and flexible when needed Reviewed on: 15th January 2026

I saved with Shawbrook for approx 15 yrs

I saved with Shawbrook for approx 15 yrs Reviewed on: 15th January 2026

Easily set up a savings account, good website, an ap...

Easily set up a savings account, good website, an app would be nice Reviewed on: 15th January 2026

Moved my ISA to Shawbrook

Moved my ISA to Shawbrook last year. Very easy to open & manage accounts. Good interest rates. Customer service easy to contact & very helpful. Reviewed on: 15th January 2026

Shawbrook Bank, No fuss, No hassle, No regrets.

Easy no fuss website, very clear instructions, had my ISA up and running "toute suite". Professional and effective service and was top pick for Money Savings Expert whom I highly regard for financial information. Well done. Reviewed on: 15th January 2026

Great rates for savers.

Great rates for savers. Easy company to do business with. Have been a customer for over 10 years. Everything that you need from a 21st century bank Reviewed on: 15th January 2026

Helpful advice with an isa issue.

Helpful advice with an isa issue. Reviewed on: 15th January 2026

FIRST CLASS SAVINGS PROVIDER.

I have had several savings accounts with Shawbrook and I have always found their rates competative and their customer service of the highest order. I highly recommend Shawbrook to everyone looking to invest in their products. Reviewed on: 15th January 2026

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