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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Easy to save on-line with good interest on savings.

5
Easy to save on-line with good interest on savings. Reviewed on: 15th January 2026

online service.

5
clear and easy to manage,when using the online services which are prompt and useful Reviewed on: 15th January 2026

Really like the fixed term ISAs where Shawbrook let...

5
Really like the fixed term ISAs where Shawbrook let you add further deposits for the duration of the term. It’s the main reason for banking with Shawbrook as I don’t know of any rivals that offer that product. Reviewed on: 15th January 2026

Very polite and helpful when seeking assistance

4
Very polite and helpful when seeking assistance Reviewed on: 15th January 2026

Wanted an easy access savings account with a reasona...

5
Wanted an easy access savings account with a reasonable rate of interest. Very easy to open the account. Reviewed on: 15th January 2026

Good savings rates and excellent customer service

5
Good savings rates and a phone number - with helpful staff. Reviewed on: 15th January 2026

Great bank!

5
To open an account was very easy and straightforward. Shawbrook offer a great rate of interest as well. Very happy I opened an account with them. Reviewed on: 15th January 2026

Great bank to save for small savers.

5
Great bank to save for small savers. Reviewed on: 15th January 2026

Great apart from no App.

5
Great apart from a lesser friendly login process with no App. Also, if you want to register a Power of Attorney the account then switches to a postal account - not very convenient. Reviewed on: 15th January 2026

Good all round bank

5
Very easy to open and transfer in a isa. Excellent interest rates on fixed rate products and Very informative regular updates. Thier online banking is straight forward and easy to use. Reviewed on: 15th January 2026

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