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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Fixed rate ISA

Set up a fixed rate ISA and did a transfer very easily. Also a very good rate of interest Reviewed on: 10th March 2026

Moved to them from NatWest and they have been great.

Moved to them from NatWest and they have been great. Can always talk to someone. Reviewed on: 10th March 2026

Good experiences in all departments

Good experiences in all departments Reviewed on: 10th March 2026

Best online bank

Quick to answer emails. Only one glitch, fixed instantly. Reviewed on: 10th March 2026

Simple to apply, good communications, competitive ra...

Simple to apply, good communications, competitive rates of return on capital.. Reviewed on: 10th March 2026

Safe and good investment.

Safe and good investment.we will continue this year Reviewed on: 10th March 2026

Best Service and great savings interest rates

I have been a customer for a long time and found their service and savings very competitive. Reviewed on: 10th March 2026

Great ISA product at competitive rates

Great ISA product at competitive rates Reviewed on: 10th March 2026

Straightforward Cash ISAs

Provides straightforward Cash ISA products with no gimmicks. Interest rates almost always among the market leaders, which helps with re-investment decisions. Online admin of ISAs has been made easier with revamped website. Reviewed on: 10th March 2026

Ease of use

I found the website easy to use and containing good value products Reviewed on: 10th March 2026

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