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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Excellent service

I have used Shwbrook for many years and have always been pleased with there service. Reviewed on: 14th January 2026

Good clear information.

Good clear information. Easy to set up an account and to renew annually. Reviewed on: 14th January 2026

new isa setup

setup a new isa, no issues, online process went very smoothly. Reviewed on: 14th January 2026

Experience of Shawbtook over 15 years.

I have accounts either Shawbtook over 15 years. The phone is always answered during working hours; staff are helpful; the website with my account is straightforward to operate ; and interest rates are comparatively good. Reviewed on: 14th January 2026

Several years of excellent service.

I have made investments with Shawbrook over a good few years and have always had good service from them. They give very competative interest rates on investments and prompt service. Reviewed on: 14th January 2026

Website has improved immensely over the last couple...

Website has improved immensely over the last couple of years. Competitive rates of interest and terms. Reviewed on: 14th January 2026

Personal and timely responses.

Personal and timely responses. Good rates for savers. Reviewed on: 14th January 2026

Ease of access and clear information.

Ease of access and clear information. Reviewed on: 14th January 2026

Better rates than the bigger banks

There's an easy to navigate website to locate any information required. Shawbrook Bank has a variety of savings accounts which provide better rates than the mainstream banks and has an account opening process which is both easy and quick to do. Reviewed on: 14th January 2026

Prompt Service

Shawbook Bank deliver prompt and efficient service when dealing with ISA Saving Accounts. Reviewed on: 14th January 2026

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