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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Suits me

Shawbrook is straightforward and easy to use, with decent interest rates. Queries are responded to quickly. Reviewed on: 14th January 2026

Always good service

Always good service and esay to use Reviewed on: 14th January 2026

Shawbrook - a great place for savings

Shawbrook has always provided excellent customer service, prompt and clear responses to all my communications and in the higher order of interest rates on savings. Reviewed on: 14th January 2026

Absolutely great their knowledge and patience with t...

Absolutely great their knowledge and patience with the older person is greatly appreciated Reviewed on: 14th January 2026

Information

Shawbrook always keeps me informed of changes Reviewed on: 14th January 2026

Excellent bank, very pleased with it.

Excellent bank, very pleased with it. Reviewed on: 14th January 2026

Best savings rates

Shawbrook offers the online convenience coupled with the best rates that I could find. It was easy to transfer funds into my account. Reviewed on: 14th January 2026

Excellent Customer Service

I have had an account with Shawbrook bank for a few years and never been disappointed with their swift customer service. Reviewed on: 14th January 2026

Good value, no hassle

Website easy to use, frequent useful communications re changes etc, savings rates compare well and are maintained long term. Reviewed on: 14th January 2026

I first Class Bank

I’m elderly but I’ve found it really easy to manage my account online and the interest rates are always very competitive. Reviewed on: 14th January 2026

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