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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Good solid online easy to use bank

Good solid online bank offering competitive rates. Reviewed on: 14th January 2026

Excellent customer service

I have on occasion had to ask a question and in my experience the answer has always been prompt and satisfactory Reviewed on: 14th January 2026

Very pleased with the service provided.

Very pleased with the service provided. Easy to use online services. Would recommend Shawbrook. Reviewed on: 14th January 2026

Interest rate very competitive

When I have invested my money I have found Shawbrook Bank to give me a good interest rate Reviewed on: 14th January 2026

Very attentive staff.

Very attentive staff. Clear website. Decent interest rates across the range. Reviewed on: 14th January 2026

Simple processes.

Simple processes. An app would be great Reviewed on: 14th January 2026

I found their website clear and easy to navigate.

I found their website clear and easy to navigate. When I had a query about my account, my phone call was answered without too much delay and no long recorded message to navigate. Their interest rates are always amongst the highest offered by bank and building societies. When I switched an I.S.A.to another provider, there was minimal delay and they kept me fully informed by email. Reviewed on: 14th January 2026

Great range of products.

Great range of products. Easy to use secure website. Reviewed on: 14th January 2026

Good savings rates and quick telephone response and...

Good savings rates and quick telephone response and support. Decent web site that is simple to use. Reviewed on: 14th January 2026

Good interest rates!

Very good place to earn a better rate of interest Reviewed on: 14th January 2026

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