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Shawbrook Bank: Savings reviews

4.87
Based on 2,755 reviews, last reviewed 19th Apr 2026
86% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026
H R Dhokia's avatar
H R Dhokia

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2755)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

5
Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Excellent customer service

5
I have on occasion had to ask a question and in my experience the answer has always been prompt and satisfactory Reviewed on: 14th January 2026

Very pleased with the service provided.

5
Very pleased with the service provided. Easy to use online services. Would recommend Shawbrook. Reviewed on: 14th January 2026

Interest rate very competitive

5
When I have invested my money I have found Shawbrook Bank to give me a good interest rate Reviewed on: 14th January 2026

Very attentive staff.

5
Very attentive staff. Clear website. Decent interest rates across the range. Reviewed on: 14th January 2026

Simple processes.

5
Simple processes. An app would be great Reviewed on: 14th January 2026

I found their website clear and easy to navigate.

4
I found their website clear and easy to navigate. When I had a query about my account, my phone call was answered without too much delay and no long recorded message to navigate. Their interest rates are always amongst the highest offered by bank and building societies. When I switched an I.S.A.to another provider, there was minimal delay and they kept me fully informed by email. Reviewed on: 14th January 2026

Great range of products.

5
Great range of products. Easy to use secure website. Reviewed on: 14th January 2026

Good savings rates and quick telephone response and...

5
Good savings rates and quick telephone response and support. Decent web site that is simple to use. Reviewed on: 14th January 2026

Good interest rates!

5
Very good place to earn a better rate of interest Reviewed on: 14th January 2026

I found the communication with Shawbrook Bank very g...

5
I found the communication with Shawbrook Bank very good and easy to understand. The options regarding my accounts were clear and easy to understand. The process of conducting my options was straightforward and easy to do. Reviewed on: 14th January 2026

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