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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

I found the communication with Shawbrook Bank very g...

5
I found the communication with Shawbrook Bank very good and easy to understand. The options regarding my accounts were clear and easy to understand. The process of conducting my options was straightforward and easy to do. Reviewed on: 14th January 2026

I have saved with Shawbrook for 3 years now.

5
I have saved with Shawbrook for 3 years now. I have a one year ISA. Before it matures they ask me how I would like to deal with the proceeds. If I ask for the interest to be paid into my current account, it arrives 2 days after maturity. Perfect Reviewed on: 14th January 2026

Easy to use website.

5
Easy to use website. Secure questions are answered speedily. Reviewed on: 14th January 2026

Shawnbrook very good Bank

5
Shawnbrook have always been quick to respond and offer good rates of interest on my savings Reviewed on: 14th January 2026

Good user experience

5
Shawbrook Bank offers great rate and easy service. Reviewed on: 14th January 2026

Safe onvrsting

5
Honest rates in a competitive market Reviewed on: 14th January 2026

easy site to navigate, competitive rates

5
easy site to navigate, competitive rates Reviewed on: 14th January 2026

Shawbrook does not reward loyalty.

1
Shawbrook does not reward loyalty. It does not let old customer open new high interest rate accounts. its only for new customer!! and shawbrooks interest rates on saving accounts are not the best in the market Reviewed on: 14th January 2026

Good savings rates and excellent customer service

4
Good savings rates and excellent customer service Reviewed on: 14th January 2026

Great rates and easy to apply for products.

5
Easy to use the online app. Clear concise information provided and generally better rates than other providers. Works so well I don't believe I have needed to contact customer service in all the time I have had my accounts. Reviewed on: 14th January 2026

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