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Shawbrook Bank: Savings reviews

View other Shawbrook Bank products
4.84
Based on 1,780 reviews, last reviewed 16th Dec 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Seamless and hassle free. Seamless and hassle free. Great rates too Reviewed on: 16th December 2025
Sally C's avatar
Sally C

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J
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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1780)

Review of the Shawbrook Bank, Savings:

No problems

5
So far I have had no problems with Shawbrook Bank. Alll my transactions have been actioned swiftly, efficiently and with no fuss. Reviewed on: 28th March 2025
Wilfred K's avatar
Wilfred K

Best interest rates at the time of investment

5
Great I have used them twice. Customer service are great aswell Reviewed on: 2nd April 2025
Scott P's avatar
Scott P

Useful fixed rates

5
Unlike other Banks Shawbrook allows you to add funds to fixed rate isas which is very useful. Communication is very easy. Reviewed on: 2nd April 2025
K Mccormick's avatar
K Mccormick

Shawbrook : simple to use; good communications; exce...

5
Shawbrook : simple to use; good communications; excellent interest rates. Reviewed on: 1st April 2025
John N's avatar
John N

I found Shawbrook bank easy to deal with

5
I found saving with Shawbrook bank straightforward their rates are good and the application forms also straightforward. Reviewed on: 31st March 2025
David P's avatar
David P

Excellent customer service.

5
Excellent customer service. Very helpful with first time investing. No matter how many times I called. Reviewed on: 30th March 2025
Debbie W's avatar
Debbie W

Consistently good savings rates and helpful REAL peo...

5
Consistently good savings rates and helpful REAL people when bed on the telephone Reviewed on: 30th March 2025
Valerie B's avatar
Valerie B

Savings Accounts

5
Had a number of savings accounts with Shawbrook, including ISAs and easy to set up, access and transfer funds Reviewed on: 30th March 2025
Paul D's avatar
Paul D

Easy to open accounts.

5
Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025
Phyl's avatar
Phyl

Good enough to share!

5
I can’t believe that so many people haven’t heard of this bank … and are therefore hesitant to trust it with their savings. I’ve been with Shawbrook for several years and have received good service and high interest rates. Tempted to keep the secret to myself but it’s good to share! Reviewed on: 29th March 2025
Coleman's avatar
Coleman

Excellent customer service.

5
Excellent customer service. Wide range of choices of savings accounts and with good rates. Easily access to on-line accounts, clearly presented information. I recently had reason to transfer some funds in from another provider. Opening a new account was easy quick. Plus the transfer was completed quickly and efficiently. Reviewed on: 29th March 2025
Sandra N's avatar
Sandra N

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