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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2609 reviews)

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4.88

Based on 2,609 reviews, last reviewed 20th Jan 2026

76700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

excellant good response to telephone requests Reviewed on: 20th January 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

Read all reviews See your review

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2609)

Review of the Shawbrook Bank, Savings:

Closure Problems

I want to close my 0.01% interest account but the online procedure simply will not let me. Although in my account details it shows my "Nominated Account" when you try to transfer the funds into it, the nominated account disappears and then the process will not continue. Like others have said, very easy to put your money in and very difficult to get it out again Reviewed on: 15th December 2023

Always straightforward and informative

Always straightforward and informative Reviewed on: 16th January 2026

Too soon.

Too soon. I am a recent investor. Reviewed on: 16th January 2026

Quality service

Good service underpinned by friendly knowledgeable staff. Reviewed on: 16th January 2026

ISA transfer from another provider dealt efficiently...

ISA transfer from another provider dealt efficiently & timely. Reviewed on: 16th January 2026

Worthwhile

Found quite easy to use and has the products that I require Reviewed on: 16th January 2026

Clear online communications keep me well informed.

Clear online communications keep me well informed about the status of my accounts. Reviewed on: 16th January 2026

Good savings rates

Shawbrook always offers good savings rates, are easy to deal with and were very helpful following an email issue last year. Reviewed on: 16th January 2026

Good rates over the years

consistently offering good interest rates Reviewed on: 16th January 2026

Staff are always friendly and polite.

Staff are always friendly and polite. If I message I get a response fairly quickly. Very good service. Reviewed on: 16th January 2026

I found the savings product that suited me at Shawbr...

I found the savings product that suited me at Shawbrook. The site was easy to navigate. Reviewed on: 16th January 2026

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