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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Always helpful in dealing with any questions about m...

Always helpful in dealing with any questions about moving money into other savings account Reviewed on: 14th January 2026

Great provider.

Easy access to website and the employers are always available and helpful when needed Reviewed on: 14th January 2026

Easy to deal with ...

Easy to deal with competitive rates and good customer service Reviewed on: 14th January 2026

Good products

Good products, good communication and accessible records for the taxman! Reviewed on: 14th January 2026

Can add new money to existing cash ISA

I like that I can add new money in future (not transfers) to existing Shawbrook cash ISAs, particularly good for my 3-year and 5-year cash ISAs. Reviewed on: 14th January 2026

Easy to deal with online.

Easy to deal with online. Have never had a problem. Phone answered quickly. Reviewed on: 14th January 2026

Excellent products and great customer service.

I have been with Shawbrook for a number of years. I find that they offer very competitive rates /great products through an easy to navigate website. Coupled with excellent customer.service. Reviewed on: 14th January 2026

Great products on offer

Easy to use web page. Great offers available. Reviewed on: 14th January 2026

Bring an older investor I appreciate the ease with w...

Bring an older investor I appreciate the ease with which I was able to do business with Shawbrook and their good rates of interest on cash ISAs.I have invested several times with them now and they always have what I’m looking for. Reviewed on: 14th January 2026

Several accounts all showing good interest rates.

Several accounts all showing good interest rates. Good communication. Reviewed on: 14th January 2026

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