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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Easy to contact a human being who can sort out any p...

Easy to contact a human being who can sort out any problems you don’t understand Reviewed on: 14th January 2026

Very efficient service and ease of use of the website.

Very efficient service and ease of use of the website. Reviewed on: 14th January 2026

Top class.

Everything was top class we could not havehave asked for better service. Reviewed on: 14th January 2026

Savings Updates Made Easy

Very easy to make deposits or renew an investment through their online excellent software which is second to none in my experience. Reviewed on: 14th January 2026

Very herlpful

Very herlpful - I get regular emails updating me about my account and things of interest. Reviewed on: 14th January 2026

Prompt with requests, always provide advice when fin...

Prompt with requests, always provide advice when finishng with product. Good returns . Reviewed on: 14th January 2026

Intrest rates competitive.

Intrest rates competitive. Customer service prompt Reviewed on: 14th January 2026

They always try hard and get things sorted .

They always try hard and get things sorted . Reviewed on: 14th January 2026

A good bank to deal with

I found it very easy to open a savings account with Shawbrook Bank and their subsequent communications with me have been regular and informative. The Bank offers competitive rates, which is also appreciated. Reviewed on: 14th January 2026

never had any issues opening/switching

never had any issues opening/switching savings accounts and they are competitive Reviewed on: 14th January 2026

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