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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2662 reviews)

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4.88

Based on 2,662 reviews, last reviewed 11th Feb 2026

81700% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Good FR ISA rates and easy re-investment I have had fixed rate cash ISAs with Shawbrook for many years paying good rates and easily re-invested on maturity Reviewed on: 11th February 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2662)

Review of the Shawbrook Bank, Savings:

Goes the extra mile

Always on top of the easy-access savings rate - easy to use - good rapport from staff - lets me know when my money goes in. Reviewed on: 10th March 2023

Easy to set up ISA account on line

Easy to set up ISA account on line Reviewed on: 18th January 2026

Customer Friendly

Having used Shawbrook Bank for several years we have found them to be competitive with there rates and have an web sight that is customer friendly. Reviewed on: 18th January 2026

Easy to pay in and withdraw money.

Easy to pay in and withdraw money. Interest rates favourable. Reviewed on: 18th January 2026

Good all rounder

Shawbrook run an easy to use on line facility which is backed up with a very good and efficient telephone service . The messaging facility can have mixed results as there can be misinterpretation of the written word . The financial products may not be market leaders but are pretty close and the back up services give confidance to the user . Reviewed on: 18th January 2026

All good so far, nice a simple platform, only issue...

All good so far, nice a simple platform, only issue is no App currently as far as I know. Reviewed on: 18th January 2026

Service and efficiency

Easy to use and does what you want it to. Reviewed on: 18th January 2026

a simple savings transaction, good rates, clear comm...

a simple savings transaction, good rates, clear communications and a personal response to questions. Reviewed on: 18th January 2026

Best online experience

Very easy to set up and operate online. Good website and easy to understand and navigate. Very clear communication. ' Value' is difficult because of current economic uncertainties. Shawbrook up there with the better providers. Reviewed on: 18th January 2026

Genuine Customer Service

Use the phone directly to customer services. They are always interested ; informative and keen to provide a solution to any question we have had. No jargon ; no sales agenda, just genuine and honest helpfulness. Reviewed on: 18th January 2026

So easy and excellent rates.

So easy and excellent rates. Customer service is great too with quick responses. Reviewed on: 18th January 2026

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