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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Have a few different accounts with this company.

Have a few different accounts with this company. I always compare accounts and companies before chooseing an account. this company have come top on more times. Reviewed on: 14th January 2026

First rate customer service.

Able to speak to get through to a customer advisor easily by phone, on each occasion they were most pleasant and helpful. Makes such a difference. Reviewed on: 14th January 2026

Excellent bank

Good rates and excellent service: either online or over the phone. Very well trained staff: knowledgeable, patient and kind. Reviewed on: 14th January 2026

Very easy to use on-line system and very good custom...

Very easy to use on-line system and very good customer service when you need it. Reviewed on: 14th January 2026

Always very excellent quick service

Always very excellent quick service Reviewed on: 14th January 2026

Nothing much to say!

Nothing much to say! All done online. Reviewed on: 14th January 2026

Shawbrook

Very nice offers on savings, good communication, Reviewed on: 14th January 2026

All positive with no complaints.

All positive with no complaints. Consistent good rates. Reviewed on: 14th January 2026

Good bank to deal with.

Good bank to deal with. Good rates and always kept up to date with changes to accounts or any other notices. Reviewed on: 14th January 2026

Very easy to open ISA.

Very easy to open ISA. I have had two at very competitive rates. Reviewed on: 14th January 2026

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