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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Great Customer Services

Professional, friendly staff who are always helpful. Reviewed on: 14th January 2026

Good use online processes

Easy to us online facility with regular email updates Reviewed on: 14th January 2026

Good rates, easy to manage accounts online.

Good rates, easy to manage accounts online. Responsive customer service. Reviewed on: 14th January 2026

Good financial products.

Good financial products. Easy set up and access to funds. Reviewed on: 14th January 2026

Top service from Shawbrook

I have found Shawbrook's service to be both professional and timely. Their communications are clear and helpful. Reviewed on: 14th January 2026

Easy to deal with.

Easy to deal with. The bank kept me informed throughout the transfer of my accounts. Reviewed on: 14th January 2026

One of the best

I've been banking with them for a while. Always great rates & above many others. The website is easy to navigate, & the customer service is very good, should you ever need to speak to anyone. Reviewed on: 14th January 2026

Competitive rates staff helpful

Competitive rates staff helpful east to use website Reviewed on: 14th January 2026

Banking for the future!,

Shawbrook is a first class bank,I have banked with them for many years now,and have always had very good service. They are very competitive on interest rates so you can be sure you are on to a top rate for ISA’s. Reviewed on: 14th January 2026

Great customer service.

Great customer service. Good rates of interest. Reviewed on: 14th January 2026

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