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Sheilas Wheels: Car insurance reviews

Name: Car insurance
Rating: 2.74 (186 reviews)

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2.44

Based on 186 reviews, last reviewed 10th Oct 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

31%

13%

49%

Latest highest rating:

5

Great Insurance Company Shelia's Wheels have been my insurers for many years now. Customer services are always helpful and quick to respond and we always get a good deal. Reviewed on: 5th September 2025

Latest lowest rating:

1

Paid upfront for 12 months car insurance, i phoned t... Paid upfront for 12 months car insurance, i phoned them to cancel the policy after 10 months as I've sold the car, the cheeky gets said it's XOXO amou... Read more Reviewed on: 10th October 2025

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About this product

Sheilas’ Wheels car insurance is award-winning cover for UK customers.

With Sheilas’ Wheels car insurance, you get 24/7 accident helpline, a courtesy car and windscreen cover with the comprehensive cover. There’s also a range of optional extras including legal protection, breakdown cover and key cover.

Sheilas’ Wheels car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sheilas’ Wheels before, you can also leave a review and share your experience.

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Sheilas Wheels Car insurance reviews (186)

Good Price

Good price and cover (5* Defaqto at the time). Clear paperwork through their online portal and overall no issue with taking out cover. As with many car insurers we were able to beat the renewal price elsewhere so will be moving on once the policy expires, but no complaints so far. Reviewed on: 14th August 2019

Simple, Swift and Competitive

Renewal figure was competitive, process was slick and happy to renew for another year. Reviewed on: 30th July 2019

Does the job

Got a good price, with good cover and friendly customer service. Happy with product and would purchase insurance with them again! Reviewed on: 24th July 2019

Excellent

Excellent service quick cheap & efficient Reviewed on: 22nd July 2019

Non fault claim accident

Opening a claim with Shiela wheels for a non fault accident was one of the worse things I’ve ever had to go through. It’s been 6 months and it’s still going on. I never got told the correct information and never been contacted with an update. They are very slow and terrible customer communication skills I would not recommend. Stay away Reviewed on: 17th July 2019

Excellent service and hassle free

This company has been extremely customer focused from the minute I contacted them. Everything was straightforward and all the details transparent. I have had no issues whatsoever and highly recommend them. Reviewed on: 10th July 2019

Solid policy

sound and good value policy backed up with good customer service Reviewed on: 8th July 2019

Avoid

Avoid if you don't want to pay insane increases on your monthly premium. They won't price match their competitors so are happy to see current customers leave, clearly not bothered whatsoever about looking after them. Really poor customer care and service. Put the same review on Trustpilot and got a response essentially confirming that they would be happy for me to leave - needless to say that says it all and I certainly will not be renewing. Terrible. Reviewed on: 21st January 2019

What a rip-off

I had been with Sheila's Wheels for about 4 years for both my car and home/contents insurance; they always came out among the most competitively priced when I checked comparison websites so I was happy to stay with them. However when my car insurance renewal quote came through this time it seemed very high and certainly didn't rate among the most competitive on comparison websites. In fact their own website quoted me nearly 90 quid cheaper and Confused.com undercut even that. When I contacted them they immediately said they would match the price on their own website (but were noit interested in matching the one on Confused.com). They would however have happily charged me the asking price of their renewal quote had I not challenged. I politely declined their offer and went with another company. Very disappointed in Sheila's Wheels - as a result of their stance they also lost my custom when it came to renewing my home and contents policy the following month. Insurance companies spend a fortune on advertising to attract new customers so why do they treat the ones they already have like dirt - not to mention insulting our intelligence? It is beyond me! Reviewed on: 23rd September 2018

Good service

Have been with them for a few years now, would recommend Reviewed on: 22nd September 2018

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