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Starling Bank: Current account reviews

Name: Current account
Rating: 4.87 (27464 reviews)

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4.87

Based on 27,464 reviews, last reviewed 26th Aug 2026

77% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app Great app and when my account wa hacked, I received my money back pretty quickly. Reviewed on: 26th August 2026

Latest lowest rating:

1

Avoid Starling Bank they don't let you use your own... Avoid Starling Bank they don't let you use your own money by stopping you transferring it between your own accounts and also returned a £20 direct deb... Read more Reviewed on: 21st August 2026

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current account reviews (27464)

Review of the Starling Bank, Current account:

The bank of the times

I have had an account for a couple years and I have watched other banks fade away. When I joined Starling, I signed up through the application on my phone. It was very easy. I confirmed my identity online, with somethey help me via live chat. I can upload cheques to my account. When I am a little out of pocket, I find a few spare pennies that have been automatically saved for me with each purchase. Starling is progressive and targets the current age and that is wonderful. Older people seem to get left behind in the times. This encourages them to adapt and embrace them. It welcomes them into the new age. Reviewed on: 5th March 2021

The perfect modern bank

Wonderful service offering and support. Truly the way all banks should work in 2021 and beyond. Faultless Reviewed on: 17th April 2021

Relaxed

This is how a bank should occupy the space in your mind, instead of feeling like an ominous presence of exploitation Reviewed on: 17th April 2021

Convieant

Very convieant and great. Customer service Reviewed on: 17th April 2021

SO simple

I feel like most banks overcomplicate everything, but Starling is really accessible and easy to understand. Also it was super easy to chat to the team through their in-app messaging service, so when there was a time I was really concerned about money that might leave my account, that I didn't want to, I reached out to them and they made me feel like I was protected and that they genuinely cared. Thanks Starling! Reviewed on: 17th April 2021

Everything you need

Clear transparent service provider. A bank account fit and adaptive for the current time. Suitable for people of varying needs ie business, children. Great customer service and a fantastic app. Well done Reviewed on: 17th April 2021

Dreadful customer experience.

Reported two unknown transactions which were pending from an unknown vendor I had never heard of, made within minutes of each other. Starling failed to take any action and did not offer any 'customer service' to do anything to understand what the transactions were or herp recover the money. Had to use items solicitor to recover the money from the vendor who admitted the transactions were fraudulent ( IP address was not even from the UK) Starling ( Inc Anne Bodens office) failed to even acknowledge my complaint. A 'bank' which doesn't even fulfil its legal obligations let alone offer decent customer service. Reviewed on: 17th April 2021

A Bank that understands how a customer should be treated.

Fantastic products & easy to understand. I use it mainly for my daily purchases but seriously thinking of moving my main account with Starling as it's app is so simple to use even for a technophobe like myself. Reviewed on: 17th April 2021

Simple, transparent and customer-centric bank

Love Starling and their approach to banking! Customer experience is superb, same as their transparent communication and products Reviewed on: 17th April 2021

So easy!

So much easier than my previous bank, everything there where I can see it and manage it. Reviewed on: 17th April 2021

Easiest bank evrr

Always used high street banks before. Starling bank is like a breath of fresh air, so easy to use and keep track of my finances. Would highly recommend to everyone. Reviewed on: 17th April 2021

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