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Starling Bank: Current account reviews

4.94
Based on 27,402 reviews, last reviewed 14th Mar 2026
3200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Great digital bank, best current account app, friend... Great digital bank, best current account app, friendly quick customer services. Good product offerings. Not 100% on the new branding though Reviewed on: 14th March 2026
BK's avatar
BK

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025
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Paul B

About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27402)

The BEST bank

5
The customer service is excellent, you can access it 24/7 and speak to a real human. I love the little saving pots - it makes budgeting easier! The breakdown of your spending is really useful for an insight into where your money is going and perhaps where you can cut back. Reviewed on: 26th March 2024
Reply from Starling Bank Hi Abi, We're thrilled to hear about your experience with our customer service team and how banking with us is helping you save and manage your spending. Thanks so much for your feedback, Team Starling. Response date: 29th March 2024
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Starling Bank

Perfect Experience

5
Been with Starling for a few years now, never had any issues and have found the features to be very useful. Reviewed on: 25th March 2024

The Best things in life are the best designed

5
The whole experience of using Starling as my daily bank account is summed up by my non-existent complains with it. It does everything right. The regular updates are more than welcome. There are no gimmicks and its without doubt the front runner of new age banking options. Their new increase in interest is a good add-on. Reviewed on: 24th March 2024
Reply from Starling Bank Hi Sashank, We're thrilled to hear that! We work hard to do the right thing, and it means a lot to know that we're doing it right by our customers. We're glad you're having a good experience with us. Thanks for taking the time to share your feedback. Team Starling. Response date: 25th March 2024
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Starling Bank

A great bank with a strong focus on ethics and values.

5
I've been using Starling for over a year now and am incredibly impressed with the service that it provides. I'm also really impressed that they have achieved this whilst maintaining a good set of values and ethics, and would strongly recommend them as a bnk. My only minor grips are a) it's not possible to buy crypto by transferring to exchanges such as Coinbase b) they could be even more ethical and do even more good in the world like banks such as Triodos. Reviewed on: 24th March 2024
Reply from Starling Bank Hi Jens, Thank you so much for the fantastic feedback and being a loyal customer. While we work hard to do the right thing and be the best bank for our customers, we're always aiming for greatness, and we're thrilled to have you along the way. At Starling, we constantly review our position regarding financial crime, and we continue to consider crypto activity to be high-risk. We hope this helps. Again, thanks so much for sharing your feedback with us. Team Starling. Response date: 24th March 2024
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Starling Bank

Starling is a fantastic bank

5
From fee free withdrawals and purchases abroad, to a great app with temporary cards and cards available for separate pots, great customer service Starling has been fantastic since I joined. Reviewed on: 23rd March 2024
Reply from Starling Bank This is lovely to read. We're happy you're having a good experience and you're making use of our features. Team Starling Response date: 8th April 2024
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Starling Bank

The banking app is just perfect, to include paying c...

5
The banking app is just perfect, to include paying cheques in without having to post them off. I can do everything I need, very easily & never need to call anyone. Reviewed on: 23rd March 2024

User friendly

5
Very user friendly app which allows me to use my account very efficiently Reviewed on: 22nd March 2024

Have been very pleased from the start with Starling,...

5
Have been very pleased from the start with Starling, in terms of ease of setup, and then ease of use and value for money. Had to lodge a cheque recently (motor tax refund), and it was absolutely painless via app (took photos of cheque, and didn't need to waste time on postage). Reviewed on: 22nd March 2024
Reply from Starling Bank Hi Michael, We are delighted you are enjoying your banking experience with us! Your experience is important to us, and we appreciate your positive feedback. If you ever need assistance or have any questions, our team is available 24/7 via in-app chat to help you out. Thank you for choosing Starling Bank! Team Starling. Response date: 23rd March 2024
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Starling Bank

Very clear and easy to use app.

5
Very clear and easy to use app. Easy to set up. Reviewed on: 22nd March 2024

Best bank i have ever used.

5
Excellent, easy to use and set up. Support is fantastic. Reviewed on: 22nd March 2024

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