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Starling Bank: Current account reviews

Name: Current account
Rating: 4.94 (27402 reviews)

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4.94

Based on 27,402 reviews, last reviewed 18th Mar 2026

3300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Have been using Starling for a number of years, real... Have been using Starling for a number of years, really easy to use app, great for budgeting and organising your finances with spaces. Haven't used the... Read more Reviewed on: 18th March 2026

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27402)

Good support but hostility towards cryptocurrency tr...

Good support but hostility towards cryptocurrency transactions is outdated and shows an old fashioned mindset, rather than a progressive one. Have moved to Monzo. Additionally advertise an overdraft feature but despite having a flawless credit record I’ve still not managed to get approved for one of these elusive features - I’m starting to believe they don’t exist Reviewed on: 13th March 2024

Reply from Starling Bank Hi Jordan, thanks for your review. At Starling, we constantly review our position in relation to financial crime. We consider crypto activity to be high risk. We’ve taken the decision to prevent all card payments to crypto merchants and to implement further restrictions on outgoing and incoming transfers. We will not charge customers for declined payments. This may change in the future, we'll be sure to raise this as feedback. Thanks again, Team Starling. Response date: 20th March 2024

Easy to use app.

Easy to use app. Staff quick to help with large value transactions. Throughly recommended Reviewed on: 13th March 2024

Easy you use, I trust Starling to keep my money safe.

Easy you use, I trust Starling to keep my money safe. Reviewed on: 13th March 2024

Great to use

They respond fast and are easy to use. Every time i have had an issue they have been very understanding and have dealt with my queries fast and efficiently Reviewed on: 13th March 2024

Setting up my account was simplicity itself.

Setting up my account was simplicity itself. Very fast and easy to use. Reviewed on: 13th March 2024

Brilliant app and service

Brilliant app which means that pretty much no need to speak to a person. Plus ongoing new features that get rolled out - such as spaces and kids cards. Oh - and no fees for use abroad. Reviewed on: 13th March 2024

Positive experience.

Positive experience every time I’ve had an interaction with them. Reviewed on: 13th March 2024

excellent app works well, would be good to get cash...

excellent app works well, would be good to get cash back Reviewed on: 13th March 2024

Simple banking .

Simple banking . Really easy to use app instant transaction and interest paid on funds held. Reviewed on: 13th March 2024

Easy to use the app, like being able to split accounts.

Easy to use the app, like being able to split accounts. Reviewed on: 13th March 2024

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