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Starling Bank: Current account reviews

4.87
Based on 27,464 reviews, last reviewed 26th Aug 2026
77% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great app Great app and when my account wa hacked, I received my money back pretty quickly. Reviewed on: 26th August 2026
David T's avatar
David T

Latest lowest rating:

1

Avoid Starling Bank they don't let you use your own... Avoid Starling Bank they don't let you use your own money by stopping you transferring it between your own accounts and also returned a £20 direct deb... Read more Reviewed on: 21st August 2026
Mark T's avatar
Mark T

About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current account reviews (27464)

Review of the Starling Bank, Current account:

Dead wood

2
They stopped developing and moving on. Also, I will take decision my self when and how much to invest into cryptocurrencies. Reviewed on: 26th January 2023

Opened a Starling Bank account as an experiment, has now become my main current account...

5
We’ve all been there (probably). You log on to your internet banking app to change your postal address after moving home and you can’t. You go to their website, login, look for the change of address section and can’t find it there either, so you Google it, and you find a page which tells you you need to call the bank, or worse still, fill out a form and send it in with a copy of a bill and a photo ID. If you’re really unlucky, you’ll have to do all three of the above. Frustrated, you sign up to the ‘app only’ Bank, Starling. After discovering that every time you send and receive a payment, use your Apple Pay or your debit card you’re informed instantly with a notification on your phone that money has changed hands you’re impressed. Payees you setup can have multiple accounts associated with them with helpful names you choose, so you’re no longer shouting “what are the last four digits of the joint account again?!” across the kitchen each time you make a transfer. Then you move house, and as you’re sat on your laptop changing addresses on every account you can think of while muttering about ‘life admin’ you realise you need to change your address with Starling Bank, too... So you open the app, authenticate using only your face/fingerprint, then click settings > account management > personal details and pop in your new postcode to find and update your new address. And that’s it done. This is a true story about the future of banking and the end of the fossilised behemoth high street banking chains as we know them; I once called a bank to change the address on my credit card only to be told it had to be done in branch. Frustrated, I turned up at the bank and spoke to a staff member, who told me it had to be done over the phone, but it had to be done from in store using their dedicated customer service phone...it took me fifteen minutes and all kinds of security questions to change my address, while the staff member (who could’ve checked my ID/face/signature) stood around directing people to ATM’s and cashiers. If you can relate to the sort of ridiculousness that ‘traditional’ banks inflict upon the public, please give Starling Bank a try. You will be pleasantly surprised. Reviewed on: 20th January 2018

The future.

5
Moved from a traditional bank. I’ve always been a techie and Starling does things that banks should have been doing years ago. They’ve caught the old guard by surprise and they’re all trying to catch up. Starling is miles ahead and is only getting better. I’m excited for what else they can do in the future. Reviewed on: 20th January 2018

Superb Bank account

5
Moved from HSBC great move very innovative and embraced technology just what I've been looking for Reviewed on: 20th January 2018

Easy and feature rich current account

5
Quick setup, with a company who are constantly innovating their product and improving their account Reviewed on: 20th January 2018

Excellent and has changed the way i bank

5
The instant notifications were what sold starling to me but it wasn't until I got the account that I realised the other things , such as pots that kind of offset, make a huge difference to what I can do and how easy I can make managing my finances. They are quick to respond to feedback and are always introducing new features.Customer services is top notch too. Reviewed on: 20th January 2018

great experience

5
Quick opening process, nice delivery package and eye-catching app Reviewed on: 20th January 2018

For those who lookfor technology

5
Everyone who look for new, modern and tech experience, who wanna be up to date on every single operation on the account and wanna manage their finance by their phone with the price they can afford for. Quick, very customer friendly and tech innovative. Reviewed on: 20th January 2018

Rattling the chains of old banking

5
Refreshing approach to one stop seamless current account banking. Just needs joint accounts for the other 2 stars. Reviewed on: 20th January 2018

Proactive and reactive

5
Love the roadmap that the team have and what they are aiming to achieve however I think I love them more for the small tweaks they are willing to make based on user feedback. The adjustments to the IOS payment screen and the logo improvements seem to have stemmed from user feedback- what other current account in the market can you actually see an enhancement that you have asked for and also in the matter of months. Amazing. Reviewed on: 19th January 2018

Excellent

5
An excellent current account, with few to little fees. I feel like I'm helping to build a banking product and my feedback on the product is genuinely listened to and implemented into the product. Finally a bank that actually listens to what it's customers want! Reviewed on: 19th January 2018

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