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Starling Bank: Current account reviews

Name: Current account
Rating: 4.87 (27458 reviews)

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4.87

Based on 27,458 reviews, last reviewed 13th Jun 2026

37% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Best digital bank Fast support. App is just so easy to use Reviewed on: 13th June 2026

Latest lowest rating:

1

NO freedom of choice! I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I... Read more Reviewed on: 31st March 2026

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27458)

Best customer service

Despite hardly ever needing to speak to someone as the app works perfectly, the few times I needed help it was instant and useful Reviewed on: 31st March 2023

Worst UK bank so far

I would like to thank Starling Bank for sending me this survey link. This is so far the worst banking experience I had so far. I have been their customer for more than 4 years. A while ago, all of a sudden they have requested me to explain the purpose of me visiting Belarus (purpose of this suspicious activity) and asked for a confirmation statement from my natwest bank. It seemed as a joke to me until they notified me that they are closing my account without providing a justification. Lady from the customer service was rude and demanding. She spoke to me as I am her peasant. Now I am stuck in Belarus without any option. I cannot pay for groceries and don't know what to do next. Feeling desperate. Starling's customer service is nowhere near what it used to be. Please stay away from this bank. Avoid at all costs!!! If you need any travel money better choose cash or select a trustworthy bank provider. Reviewed on: 31st March 2023

It just works and is modern!

Everything on the app just works right and without issue. Services are quick and detailed. Nothing about the app or service is clunky and the constant fine tuning and updates is awesome. The level of ai built into the app for upcoming payments is a great feature. Reviewed on: 31st March 2023

Easy to use and hassle free

I've been with Starling for a few years, I love being able so see exactly how much you're spending and any questions I have are quickly answered in a knowledgeable and professional manner, I have no intention of going to another bank as I'm very satisfied with the high level of service that Starling provides to me. Reviewed on: 31st March 2023

Brilliant on line bank

Been with this bank a year and finding them brilliant and so easy to use Reviewed on: 31st March 2023

Hassle Free and Immediate Banking

Having been with a brick-and-mortar bank, I switched to another app-focused bank and I thought that the benefits there were always seen alongside a number of problems. Starling, however, has been wonderful. Support whenever it’s needed, professional and fast, and everything done with confidence. Reviewed on: 31st March 2023

I LOVE STARLING

Quick, efficient and the most amazing banking app I’ve used. I recommend Starling to everyone. I use regularly abroad and have never had any problems, love the app, and conveniently use it through Apple Pay. Reviewed on: 31st March 2023

Great bank

Loved this account ever since I opened it never any issues Reviewed on: 31st March 2023

The best bank I have ever used

After using many different highstreet banks and Monzo that was awful, I switched to Starling. Its so intuitive to use. Payment schedule reminders. Great customer service too. Genuinely the easiest bank to use Reviewed on: 31st March 2023

Simplicity

Starling Bank.....simple to set up an account, simple to use and simply the best. Reviewed on: 31st March 2023

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