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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3477 reviews)

View other Staysure products

4.82

Based on 3,477 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3477)

Review of the Staysure, Travel insurance:

Stay clear of Staysure

Stay clear of stay sure! My wife and four young children were robbed on our dream holiday to France. We thought all would ok as we’d booked travel insurance with Staysure. Sadly, like most other travel insurance companies, they took our money and then when we made a small, fair claim they took forever to respond and in November (hols were in August), some company, Davies Group, who I guess staysure sub contract with, would of course found a clause so they wouldn’t pay out, perhaps no surprise, but another terrible travel insurance company. I’d advise all to stay clear. They have no empathy, understanding and always look at what they can find to cancel a claim rather than help the consumer. We were left in remote Brittany not able to find a police station and staysure where no help at all. We spent a lot of time researching for a good travel insurance company and now back to square one. Reviewed on: 9th November 2023

Return to Staysure

Back with them after no travel for 2 years. Excellent web site, easy to follow, price is reasonable for the required cover. Reviewed on: 7th October 2021

Excellent insurance provider

My husband and I have used stature for sometime, we use them mostly for world wide travel insurance and found their service excellent . Reviewed on: 7th October 2021

There when you need them.

Provide helpful information & advice & are there if needed. Reviewed on: 7th October 2021

excellent

I spoke to a lady called Sam she was very helpful and explained everything in detail I give her a5star rating couldn’t have asked for anyone better she was brilliant Reviewed on: 7th October 2021

Great Cover

Really easy to set up. Very informative, great price. Very happy with this product. Reviewed on: 7th October 2021

Great service

Fast efficient service and happy with the price Reviewed on: 7th October 2021

Excellent

I found staysure site one of the simplest sites to navigate. Got all the info in needed without scrolling for ages Reviewed on: 7th October 2021

Small is good

Excellent service from a friendly Small group who offer good old fashion service for a fair price Reviewed on: 7th October 2021

Great

Always straight forward, you know exactly what you’re buying Reviewed on: 7th October 2021

Regular travel advice updates

The email updates are super helpful about current situation with covid, Brexit etc Reviewed on: 6th October 2021

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