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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3477 reviews)

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4.82

Based on 3,477 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel insurance reviews (3477)

Review of the Staysure, Travel insurance:

Stay clear of Staysure

Stay clear of stay sure! My wife and four young children were robbed on our dream holiday to France. We thought all would ok as we’d booked travel insurance with Staysure. Sadly, like most other travel insurance companies, they took our money and then when we made a small, fair claim they took forever to respond and in November (hols were in August), some company, Davies Group, who I guess staysure sub contract with, would of course found a clause so they wouldn’t pay out, perhaps no surprise, but another terrible travel insurance company. I’d advise all to stay clear. They have no empathy, understanding and always look at what they can find to cancel a claim rather than help the consumer. We were left in remote Brittany not able to find a police station and staysure where no help at all. We spent a lot of time researching for a good travel insurance company and now back to square one. Reviewed on: 9th November 2023

Highly Recommended

In 2019 through an infection I had to delay a trip for a week. Staysure were very helpful and efficient dealing with my claim for changing flights. Reviewed on: 6th October 2021

Very good

Easy to use website, comprehensive cover and fair price Reviewed on: 6th October 2021

You only know how good your insurance company is when you make a claim

My daughter became ill in Cuba whilst on a family holiday, she had to be hospitalized as she had a bad case of food poisoning. On our return to the UK we made a claim on the Staysure policy, they paid the hospital bill and accepted the exchange rate I was given by the hotel promptly and without question Reviewed on: 6th October 2021

Annual policy

Staysure has provided for my needs for several years now. I find the consultants helpful and the prices are reasonable. Reviewed on: 6th October 2021

Difficult times

Good to get such thorough cover in difficult times Reviewed on: 6th October 2021

Honest professional company which is so important when you travel, you have my back covered

Easy to arrange and feel confident dealing with a professional company which is so important when you travel, you have my back covered Reviewed on: 6th October 2021

Holiday with staysure

Unfortunately have been unable to go abroad and use Staysure for my holiday insurance due to Covid and living in Wales Reviewed on: 6th October 2021

Excellent company.

Very competitive prices. Everything we wanted in travel insurance, including covid insurance. Reviewed on: 6th October 2021

Pick of the bunch

Finding the right travel insurers is always a tricky experience when you have medical issues. Travelsure delivered everything i needed. Having someone to talk you through things was brilliant and really helpful. That's why I have stch with them! Reviewed on: 6th October 2021

medical insurance

i was helped step by step by your staff to arrange my holiday insurance after a difficult time with illness ,i can now go on my holiday knowing i have the right cover Thank you .kind regards BMoore. Reviewed on: 6th October 2021

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