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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3471 reviews)

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4.82

Based on 3,471 reviews, last reviewed 6th Aug 2025

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I have loved being a long standing staysure customer... I have loved being a long standing staysure customer for over 6 years now. whether ive had a change in medical, change in holiday policy for my family... Read more Reviewed on: 6th August 2025

Latest lowest rating:

1

Very frustrating Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need tr... Read more Reviewed on: 5th August 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3471)

Excellent value, but could be quicker responding to claims...

My claim is tiny, but I haven't heard anything three weeks after submitting it. The helpline was exactly that, helpful, and the pricing was perfect. I just wish someone would get in touch about my claim! Reviewed on: 2nd October 2021

Competent and efficient company all round

Very competitively priced company, extremely helpful and answered all questions efficiently, staff friendly and competent, felt very comfortable with the company overall Reviewed on: 2nd October 2021

Great cover

Excellent travel insurance at a great price and easy online application. Reviewed on: 2nd October 2021

Great for medical cover

We have for years, before Covid, travelled abroad each year and Staysure have covered our medical conditions in claims. Very reassuring. When 2020 prevented travel. Staysure gave us a voucher for credit usable until 2023. Excellent customer service. Reviewed on: 2nd October 2021

Superb

Great service, well designed website good value for money Reviewed on: 2nd October 2021

First class package

So easy to get things organized for annual cover plus added bonus is being able to spread payments over the year Reviewed on: 2nd October 2021

A very competent organisation.

We have used the company several times and never had any problems. (on the other hand we have never had any reason ton claim!) Reviewed on: 2nd October 2021

Feeling safe

Excellent cover at a competitive premium. Reviewed on: 2nd October 2021

Simple, safe and efficient

I needed travel insurance with cover for Covid as i was visiting my sister in Spain. Stay sure were really helpful, explained everything and I didn't feel ripped off. Best of all I felt safe travling. Reviewed on: 2nd October 2021

Easy & excellent price

Was searching for travel insurance and this site was easy to follow and very well proved excellent communication would highly recommend Reviewed on: 2nd October 2021

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