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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3466 reviews)

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4.83

Based on 3,466 reviews, last reviewed 12th Jun 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I was able to arrange a travel insurance policybfor... I was able to arrange a travel insurance policybfor myself and my partner easily and quickly online Reviewed on: 12th June 2025

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3466)

Professional Ciompany

Totally satisfied I have been doing business with this company for many years and I am reasurred whilst I am onmy holidays, knowing I am in safe hands. Reviewed on: 2nd October 2021

Service experience

Always consistent .Staff polite and helpful. Reviewed on: 2nd October 2021

Good communication

Staysure has kept all its customers informed throughout the pandemic and beyond Reviewed on: 2nd October 2021

Great customer service

I was unfortunate to have to self isolate 2 days before going on a coach holiday I sent claim documentation to Staysure rightaway as unable to go my husband & I received our refund after someone from Staysure rang to check bank details. I spoke to Luke who was very friendly but professional. I have always been happy with Staysure for price & customer service Reviewed on: 2nd October 2021

Best Travel Insurers for older people

Best Travel Insurers for older people especially with existing health conditions that some insurers won't entertain. Easy claim procedure that hospitals and health centres in overseas countries are happy to deal with the paperwork for you. Some foreign health providers, however, want the excess of say £100.00 sterling or equivalent paid up front by the individual. Reviewed on: 2nd October 2021

Outstanding Customer Service

Being able to speak to a fellow human being makes all the difference. The care and attention I received was way above what I expected. Keep it up Staysure Reviewed on: 2nd October 2021

Fantastic

Always cover me when I travel even with underlying conditions Reviewed on: 2nd October 2021

We have recommended Staysure to our family and friends

We first used Staysure about 6 years ago when my husband had a bad heart attack and surgery. It was critical to get an insurer we could fully trust. Having done lots of research we used Staysure and have stayed with them. We need to know in an hour of need that the insurer would deliver. I also used them to insure my Mum who went to Madeira aged 88. They are professionals who cater for those with specific health needs. Great company Reviewed on: 2nd October 2021

Excellent service

This company is a one stop shop. Very professional in all of the services it offers and very helpful when making a decision. Competitive and efficient who could want anything more in a company. Reviewed on: 2nd October 2021

Kept up-to-date with latest travel info, excellent value for money

Stayshore regularly provide the latest travel information via email and clarify Government policy on travel. Excellent value for money, especially for the older traveller. Reviewed on: 2nd October 2021

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