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Staysure: Travel insurance reviews

4.82
Based on 3,471 reviews, last reviewed 6th Aug 2025
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have loved being a long standing staysure customer... I have loved being a long standing staysure customer for over 6 years now. whether ive had a change in medical, change in holiday policy for my family... Read more Reviewed on: 6th August 2025
Meg 's avatar
Meg

Latest lowest rating:

1

Very frustrating Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need tr... Read more Reviewed on: 5th August 2025
J K's avatar
J K

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3471)

Safety first

5
Tbh after booking and regular updates about my trip l did not experience any problems but felt safe in the knowledge that should anything happen l wad in safe hands . Reviewed on: 2nd October 2021

Travel Insurance

5
Great price for full comprehensive travel insurance for over 70s Reviewed on: 2nd October 2021

The best travel insurance company

5
Always helpful and friendly and good value too Reviewed on: 2nd October 2021

Staysure makes me feel safe and confident

4
Travel safe with Staysure I feel confident to enjoy my holidays with my husband now we are older, with the peace of mind I’m insured with a great company Reviewed on: 2nd October 2021

Painless process- excellent

5
Registration was simple and in understandable form Reviewed on: 2nd October 2021

Professional Ciompany

5
Totally satisfied I have been doing business with this company for many years and I am reasurred whilst I am onmy holidays, knowing I am in safe hands. Reviewed on: 2nd October 2021

Service experience

4
Always consistent .Staff polite and helpful. Reviewed on: 2nd October 2021

Good communication

5
Staysure has kept all its customers informed throughout the pandemic and beyond Reviewed on: 2nd October 2021

Great customer service

5
I was unfortunate to have to self isolate 2 days before going on a coach holiday I sent claim documentation to Staysure rightaway as unable to go my husband & I received our refund after someone from Staysure rang to check bank details. I spoke to Luke who was very friendly but professional. I have always been happy with Staysure for price & customer service Reviewed on: 2nd October 2021

Best Travel Insurers for older people

5
Best Travel Insurers for older people especially with existing health conditions that some insurers won't entertain. Easy claim procedure that hospitals and health centres in overseas countries are happy to deal with the paperwork for you. Some foreign health providers, however, want the excess of say £100.00 sterling or equivalent paid up front by the individual. Reviewed on: 2nd October 2021

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