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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3471 reviews)

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4.82

Based on 3,471 reviews, last reviewed 6th Aug 2025

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I have loved being a long standing staysure customer... I have loved being a long standing staysure customer for over 6 years now. whether ive had a change in medical, change in holiday policy for my family... Read more Reviewed on: 6th August 2025

Latest lowest rating:

1

Very frustrating Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need tr... Read more Reviewed on: 5th August 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3471)

Outstanding Customer Service

Being able to speak to a fellow human being makes all the difference. The care and attention I received was way above what I expected. Keep it up Staysure Reviewed on: 2nd October 2021

Fantastic

Always cover me when I travel even with underlying conditions Reviewed on: 2nd October 2021

We have recommended Staysure to our family and friends

We first used Staysure about 6 years ago when my husband had a bad heart attack and surgery. It was critical to get an insurer we could fully trust. Having done lots of research we used Staysure and have stayed with them. We need to know in an hour of need that the insurer would deliver. I also used them to insure my Mum who went to Madeira aged 88. They are professionals who cater for those with specific health needs. Great company Reviewed on: 2nd October 2021

Excellent service

This company is a one stop shop. Very professional in all of the services it offers and very helpful when making a decision. Competitive and efficient who could want anything more in a company. Reviewed on: 2nd October 2021

Kept up-to-date with latest travel info, excellent value for money

Stayshore regularly provide the latest travel information via email and clarify Government policy on travel. Excellent value for money, especially for the older traveller. Reviewed on: 2nd October 2021

Travel cover for cancer

Many of the companies I approached asked very basic questions that did not take into account the range of modern cancer treatments available. Staysure asked more detailed questions about the treatment I’m in and the premium was one third of that quoted by some other providers. This has given me peace of mind to travel on a family holiday while my cancer is stable. Reviewed on: 2nd October 2021

Insurance at a fair price

Very helpful and explain details all at a fair price. Reviewed on: 2nd October 2021

Great competitive prices

Great competitive prices and overall easy to use website. Easy from start to finish highly recommend staysure for you travel insurance Reviewed on: 2nd October 2021

Highly recommended

Having pre existing medical conditions, coupled with Covid 19, finding a travel insurer that understood the specific needs was becoming so stressful that I considered cancelling our holiday altogether! However after talking to Staysure, they helped to alleviate any anxieties and we’ve just returned from our Greek holiday reassured that our insurance would cover us if required. Reviewed on: 2nd October 2021

Great Customer Service

If you phone Staysure someone answers the phone. The staff are always pleasant, answer your queries, double check if they are not sure. I recently phoned because of questions regarding imminent travel and was reassured of my cover. Still covered for 15 months due to previous Covid travel restrictions. Thank You. Reviewed on: 2nd October 2021

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