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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13418 reviews)

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4.95

Based on 13,418 reviews, last reviewed 25th May 2025

216400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step Change changed everything for my future I was in a terrible way when I first spoke to step change. My wife and I had just separated, I had an incredible amount of debt and I didn’t know wher... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13418)

Review of the StepChange, Debt Management:

Being with step change has took all the stress out o...

Being with step change has took all the stress out of the debt I have or had. I did not know what to do until I got in touch with them Reviewed on: 23rd May 2025

Step Change changed everything for my future

I was in a terrible way when I first spoke to step change. My wife and I had just separated, I had an incredible amount of debt and I didn’t know where to turn. They calmly and kindly sat with me and helped me through the situation and I am now on a plan that has helped level me out and start to plan for the future. Reviewed on: 25th May 2025

Without StepChange i don't know what I would do, the...

Without StepChange i don't know what I would do, they have made it easier for me to sleep at night without the stress and worry. Reviewed on: 25th May 2025

From Start To Finish, an easy process

Start To Finish, an easy process which takes into account all outsganding agreements/payments, assesses affordability and allows one monthly payment to nmbe set based on this. Step Change dealt withe the creditors and reduced my anxiety. Reviewed on: 25th May 2025

Id be still be stuck in the visisus circle of dept w...

Id be still be stuck in the visisus circle of dept without stepchange's help im now £700 better off each month it's like having a massive pay rise. Reviewed on: 25th May 2025

From anxiety to Calmness

My world felt like it was caving in when my debts were piling up and I didn’t want to default on any of them. It got to a point that after paying my rent and bills all of my money was used to cover debt and I had to do little borrowing from friends. When Step Change took charge there was calmness that was introduced to my life. Reviewed on: 25th May 2025

Hassle free straight forward advice given by friendl...

Hassle free straight forward advice given by friendly staff. Would recommend your service. Reviewed on: 25th May 2025

Breathe again

After my marriage ended my biggest worry was the £8.500 dept I was left to pay and sort out with only my basic pension to live on. So after seeing an advert I contacted deptfree direct. They were extremely helpful and made no judgement. I was offered a payment plan within my budget. The phone calls an letters from creditors stopped immediately. I could breathe again. All thanks to deptfree direct. Reviewed on: 25th May 2025

Engaging with step change is the best decision I mad...

Engaging with step change is the best decision I made to finally address my debts. They were clear with all choices available and the impact this would have on myself so I could choose the best option. They then fully liaised with the companies to set this up and agree it, I just pay them one sum each month and they sort the rest. Regular reviews of my finances mean that this payment can be adjusted to be affordable. Thank you. Reviewed on: 25th May 2025

Friendly staff, very helpful, especially when you we...

Friendly staff, very helpful, especially when you were calling customer service, you do not have the wait long time. Reviewed on: 25th May 2025

Wonderful stress free service

Been using Stepchange for several years now to manage my finances. It was easy to set up and stress free and I’ve since paid back thousands to my debtors and one day will eventually be far better off Reviewed on: 25th May 2025

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