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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13976 reviews)

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4.96

Based on 13,976 reviews, last reviewed 6th Jun 2025

270200% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step change has helped me consolidate my debts and s... Step change has helped me consolidate my debts and stop interest. I'm now paying an amount I can afford, which has lifted a great weight of my mind. Reviewed on: 6th June 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13976)

Review of the StepChange, Debt Management:

Breathe again

After my marriage ended my biggest worry was the £8.500 dept I was left to pay and sort out with only my basic pension to live on. So after seeing an advert I contacted deptfree direct. They were extremely helpful and made no judgement. I was offered a payment plan within my budget. The phone calls an letters from creditors stopped immediately. I could breathe again. All thanks to deptfree direct. Reviewed on: 25th May 2025

Step change has helped me consolidate my debts and s...

Step change has helped me consolidate my debts and stop interest. I'm now paying an amount I can afford, which has lifted a great weight of my mind. Reviewed on: 6th June 2025

Stepchange are an excellent company and very easy to...

Stepchange are an excellent company and very easy to deal with. I would have no hesitation in recommending them. I have been with them approximately 6 years and have no complaints whatsoever. Reviewed on: 6th June 2025

StepChange is excellent

StepChange is excellent. This is the best debt management organisation is the whole world. I am extremely grateful for their kind help with my situation. Reviewed on: 6th June 2025

Really helpful in difficult times.

Really helpful in difficult times. We can sleep at nights now without worrying. Thanks you so much. Reviewed on: 6th June 2025

Excellent support

StepChange have worked with me to become debt free over the last 14 years. I am not sure where I would be without their support Reviewed on: 6th June 2025

Step change aren’t just experts in their field.

Step change aren’t just experts in their field. They have a heart and are full of empathy. Such professionals and so supportive. They had a unique understanding of my complex situation and have helped me so much. I don’t dread or live in fear of my creditors anymore. Thank you so much. Reviewed on: 6th June 2025

amazing people

amazing people and my life is so much better for choosing them. Reviewed on: 6th June 2025

Needed help, StepChange was there the whole journey

I had pulled my credit report as I wasn't on top of my finances. I discovered I had more outgoing than incoming and needed help. I didn't want to file for bankruptcy so searched for a company thgat could help. Stepchange literally changed and saved my life! The application process was smooth and easy and over the course of 4 years I had affordable payments and paid everything off. I cannot thank StepChange enough. Reviewed on: 6th June 2025

Very polite and very understanding

Very polite and very understanding Reviewed on: 6th June 2025

When I worked in debt I'd always recommend stepchange

When I worked in collections I'd always recommend stepchange to people having financial difficulties (or CCCS as they were back then) and when I found myself in a difficult financial situation due to impulsive spending and poor decisions step change was the obvious and only choice for me, no judgement no hassle simple to use and fair, best in their field in my opinion Reviewed on: 6th June 2025

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